If not a million-dollar question, it’s potentially a ‘thousand-dollar question’ when it comes to your profit margin. In an ideal world, each used vehicle would arrive on your lot ready to be sold the next day. In reality, reconditioning is a time-consuming process.
What makes it so difficult:
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Vehicles get lost in process, without clear status or completion time.
Vehicles get lost in process, without clear status or completion time.
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Technicians cherry-pick jobs due to too much visibility or lack of user controls.
Technicians cherry-pick jobs due to too much visibility or lack of user controls.
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Contracted work or vendors are handled outside of the system or process, causing confusion and delays.
Contracted work or vendors are handled outside of the system or process, causing confusion and delays.
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Repairs pop up that were unaccounted for during appraisal, costing you money at the sale.
Repairs pop up that were unaccounted for during appraisal, costing you money at the sale.